8 questions to choose the correct waterproofing brand

Waterproofing is a crucial aspect of building maintenance and construction. It ensures that structures remain safe, durable, and free from water-related damage. 

With so many waterproofing products and brands available in the market, it can be overwhelming to choose the right one for you.

However, from our experience working with 1000s of customers over past 38+ years, we have figured out what 8 questions the TOP construction companies ask before choosing their waterproofing products brands:

  1. How long has the brand been in business?
    A brand with a long-standing presence in the market is likely to have more experience and a proven track record of providing reliable products. Many new brands come up and fade away in a few years, but it’s important to consider those who have stood the test of time.
  1. What is the reputation of the brand?
    Research the brand’s reputation by reading customer reviews online on websites like Google or Indiamart, asking them for references of applicators who have used their products, and checking their certifications and affiliations.
  1. Do they offer a wide range of waterproofing products?
    Look for a brand that offers a diverse range of products to cater to different building needs. This ensures that you have options and can choose the most suitable products for your specific requirements. Brands making only 1 or 2 products may try to sell the same product for all kinds of applications – means wrong product for wrong usage.
  1. What is the quality of their products?
    Ensure that the brand offers high-quality products that have been tested and certified for durability and effectiveness. Look for any industry certifications or standards that the products meet. Ask for past performance certificates of projects where their materials have been used.
  2. Do they provide warranties or guarantees?
    Inquire about the warranties or guarantees offered by the brand. A reputable brand will stand behind their products and offer assurances of their quality and performance. Check if the brand provides a company authorized applicator who has decent credentials and knowledge.
  1. Can they provide references or case studies?
    Ask the brand if they can provide references or case studies of previous projects where their products have been used successfully. This can give you confidence in their products and their ability to meet your specific needs.
  1. Do they offer technical support or assistance?
    It is important to work with a brand that provides technical support or assistance in case you have any questions or need guidance during the installation or application process. The brand should be able to provide a full time supervisor (at additional cost of course) also if your team is not experienced enough to use that product.
  1. What is their pricing structure?
    While price should not be the sole determining factor, it is important to consider the brand’s pricing structure and ensure that it aligns with your budget. Sometimes customers make the mistake of asking price right away and choosing their brand based solely on pricing, which is where they end up bearing most losses. Also make sure you are not overpaying for a brand that is covering their excessive marketing and advertising costs through you, but charging a genuine price – not too high and not too low.

By asking these questions, you can gather valuable information about the brand’s experience, reputation, product quality, and customer support, helping you make an informed decision when selecting the right brand for waterproofing products supply for buildings.

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